At Apron Vogue, we want you to be fully satisfied with your purchase. If for any reason you’re not completely happy with your order, we offer a 90-day return policy. Please note that return shipping costs are the responsibility of the customer. Prior to returning any items, please contact us to obtain the return address.

Eligibility for Returns

To ensure your return is accepted, the following conditions must be met:

  • The item must be in the same condition as when you received it.

  • The item should be unused, unworn, and still have the original tags.

  • The item must be in its original packaging.

  • You must provide proof of purchase, such as a receipt or order confirmation.

How to Initiate a Return

  1. Contact Us: To begin the return process, simply email us at support@apronvogue.com to request a return.

  2. Return Shipping: Once your return is approved, you will need to cover the cost of return shipping. We will provide you with instructions on where to send the returned item.

  3. No Unauthorized Returns: Any items sent back without first receiving approval from us will not be accepted.

For any return-related inquiries, please contact us at support@apronvogue.com.

Damages and Issues

We encourage you to inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will work quickly to resolve the issue and make things right.

Non-Returnable Items

There are certain items that cannot be returned, including:

  • Perishable goods (e.g., food, flowers, or plants).

  • Customized products (e.g., special orders, personalized items).

  • Personal care items (e.g., beauty products).

  • Hazardous materials (flammable liquids, gases, etc.).

We also cannot accept returns for sale items or gift cards.

For any questions about specific items, please don’t hesitate to reach out.

Exchanges

For exchanges, we recommend that you first return the original item and place a new order for the item you’d like. This method ensures a quick exchange process.

European Union 14-Day Cooling Off Period

If you are located within the European Union, you have the right to cancel or return your order within 14 days from the date of receipt, for any reason, and without justification. The returned item must meet the following conditions:

  • The item is in the same condition as when it was delivered.

  • The item is unused and unworn, with tags still attached.

  • The item is in its original packaging.

  • A proof of purchase (e.g., receipt or order confirmation) must be provided.

Refunds

Once your return is received and inspected, we will notify you of its approval or rejection. If your return is approved, we will issue a refund to your original payment method. Please allow up to 10 business days for the refund to be processed. Please note that depending on your payment provider, it may take a few additional days for the refund to reflect in your account.

If more than 15 business days have passed since we approved your return and you have not yet received your refund, please get in touch with us at support@apronvogue.com.

Contact Information

For any questions or concerns regarding returns, exchanges, or refunds, feel free to contact us at:

Business Name: Apron Vogue
Email: support@apronvogue.com
Phone: +1 (602) 874-8917
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM
Live Chat: Available 24/7 for support
Physical Address: 2920 N 19th Ave #114, Phoenix, AZ 85015, USA